What to know about the merger
We are excited for the future of Thrivent Bank—the next chapter in our journey to serve you. The transition from Thrivent Credit Union to Thrivent Bank allows us to keep the heart of our mission intact.
We'll help ensure a smooth transition
All Thrivent Credit Union accounts and loans have become Thrivent Bank accounts and loans. Rest assured, our routing number, your account numbers and your account features have stayed the same.
General
When did TCU become Thrivent Bank?
Thrivent Credit Union officially became Thrivent Bank on June 1, 2025.
Did the customer service phone numbers change?
No, you can continue reaching us at 866-226-5225.
Did the routing number change?
No, our routing number remained the same. Direct deposits and automatic payments will continue without interruption.
Did my account number(s) change?
No, your account number(s) stayed the same.
Are there any changes to account features?
No, account features did not change.
Deposit Accounts
Did my account number(s) change?
No, your account number(s) stayed the same.
Did my rates change?
No, your rates remained the same.
Were there changes to account features?
Features for most account types did not change.
Note: A letter was sent on 4/15 to members with trust-owned accounts that will have a change in account feature(s).
Note: A letter was sent on 4/15 to members with trust-owned accounts that will have a change in account feature(s).
Can I use my Thrivent Credit Union checks now that the merger is complete?
Yes, you may continue using existing TCU checks. You’ll be able to order new bank checks the next time you order.
Are my existing accounts insured?
Yes, your accounts are insured by the Federal Deposit Insurance Corporation (FDIC) instead of the National Credit Union Association (NCUA). Your deposits are federally insured to at least $250,000 per depositor and backed by the full faith of the United States government.
Is my POA and POD designations still on the account?
Yes, all current Power of Attorney (POA) and Payable on Death (POD) designations will remain intact.
Loans
Did my loan number change?
No, your loan number remained the same.
Did the rate on my loan change?
Loans with a fixed or adjustable rate retained their contracted rate, term and payment schedule. It has become a loan with Thrivent Bank and serviced as it previously was.
Did the terms and conditions of my loan change at all?
No, the terms and conditions remained as outlined in your original loan agreement. It has become a loan with Thrivent Bank and serviced as it previously was.
Did my loan payment due date change?
No, your payment due date did not change.
Is there a new mailing address for payments?
No, please continue sending payments to the same address listed on your loan statement.
Debit Cards
Do you have a credit card with us? Visit our credit card resource page for important details regarding the merger and your credit card account.
Am I getting a new debit card?
No, continue to use your existing debit card. A Thrivent Bank debit card will be sent to you before your card expires.
Is my card still a MasterCard?
Yes, your debit card remains a MasterCard.
Will my debit card number change if I receive a new Thrivent Bank debit card?
If your card is reissued due to expiration, your number will stay the same. A new number is only issued if the card is lost, stolen, or compromised.
Did my debit card limits stay the same?
Yes, current card limits will remain in place.
What happens to my debit card management in CardValet?
You can continue to manage your debit card in the CardValet app the same way you do today.
Online & Mobile Banking
Do I need to re-enroll in Online Banking?
No. Your username and password will stay the same.
Did the ThriventCU mobile app change?
The app name will change to ThriventCU Legacy. You may need to log in again and re-enable biometrics like Face ID or fingerprint recognition.
Do I need to set up Bill Pay again?
No, your existing bill payments will continue as scheduled, including during conversion weekend.
Did the external transfers I set up in Online Banking carry over?
Yes, all previously set up external transfers will continue without disruption.
I use Money Management; did anything happen to my data and information?
All your Money Management data remains intact and accessible.
Am I still able to view transaction history in Online Banking?
Yes, historical and current transaction details will continue to be available in Online Banking.
Do I have access to my Thrivent Credit Union eStatements?
Yes, your previous TCU eStatements can be retrieved within Online Banking.
Business Accounts & Services
Can I still use my TCU business deposit stamp?
Endorsements using “Thrivent Credit Union” will be accepted for a limited time. We recommend ordering a new endorsement stamp with “Thrivent Bank” for continued use.
Is there any impact to my Remote Deposit Capture?
Yes. Starting June 1, 2025, checks should be endorsed “For mobile deposit at Thrivent Bank only”. Checks payable to Thrivent Credit Union will be accepted for a limited time.
Did my Positive Pay transfer to Thrivent Bank?
All Positive Pay services remain unchanged.
Do I need to set up templates for business wire transfers and/or ACH transactions?
No, all existing templates for business wire transfers and ACH transactions caried over.
Direct Deposit, Automatic Payments & Transfers
Do my direct deposits and/or Social Security payments continue to work?
Yes, these continued without interruption since our routing number remained the same. We recommend notifying your deposit sources about the name change to Thrivent Bank.
My loan payment is automatically paid from my deposit account, is that continuing?
Yes, automatic payments continue as scheduled.
Merger Distribution Payments
When will I receive my merger distribution payment?
Eligible members should receive their merger distribution payments, by June 30, 2025.
Eligible members are those in good standing as of June 28, 2024, who maintained their membership through May 31, 2025.
Eligible members are those in good standing as of June 28, 2024, who maintained their membership through May 31, 2025.
Do I need to keep my account balances the same in order to receive the merger distribution payment?
You can continue to use your accounts as you normally would. The merger distribution payment is based on the deposit balance in your account(s) on June 28, 2024.
Did I need to keep my membership with the credit union to receive the merger distribution payment?
Yes, only eligible members in good standing who maintain their TFCU Membership account through May 31, 2025, will receive a merger distribution payment based on share account balance(s) as of June 28, 2024.
What are the tax implications of the merger distribution payment?
The merger distribution payment will be deposited as a dividend received, and we cannot withhold taxes. The dividend will be included in the 1099-INT for tax year 2025. Please note that a 1099-INT is only produced when dividends for the year total $10 or more.
You will want to speak with a tax professional to discuss potential tax implications. Thrivent Credit Union and Thrivent Bank employees cannot provide tax advice.
You will want to speak with a tax professional to discuss potential tax implications. Thrivent Credit Union and Thrivent Bank employees cannot provide tax advice.