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075972147

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What to know about the merger

We are excited for the future of Thrivent Bank—the next chapter in our journey to serve you. The transition from Thrivent Credit Union to Thrivent Bank allows us to keep the heart of our mission intact.

We'll help ensure a smooth transition

All Thrivent Credit Union accounts and loans have become Thrivent Bank accounts and loans. Rest assured, our routing number, your account numbers and your account features have stayed the same.

General

When did TCU become Thrivent Bank?

Thrivent Credit Union officially became Thrivent Bank on June 1, 2025.

No, you can continue reaching us at 866-226-5225.

No, our routing number remained the same. Direct deposits and automatic payments will continue without interruption.

No, your account number(s) stayed the same.

No, account features did not change.

Deposit Accounts

Did my account number(s) change?

No, your account number(s) stayed the same.

No, your rates remained the same.

Features for most account types did not change.

Note: A letter was sent on 4/15 to members with trust-owned accounts that will have a change in account feature(s).

Yes, you may continue using existing TCU checks. You’ll be able to order new bank checks the next time you order.

Yes, your accounts are insured by the Federal Deposit Insurance Corporation (FDIC) instead of the National Credit Union Association (NCUA). Your deposits are federally insured to at least $250,000 per depositor and backed by the full faith of the United States government.

Yes, all current Power of Attorney (POA) and Payable on Death (POD) designations will remain intact.

Loans

Did my loan number change?

No, your loan number remained the same.

Loans with a fixed or adjustable rate retained their contracted rate, term and payment schedule. It has become a loan with Thrivent Bank and serviced as it previously was.

No, the terms and conditions remained as outlined in your original loan agreement. It has become a loan with Thrivent Bank and serviced as it previously was.

No, your payment due date did not change.

No, please continue sending payments to the same address listed on your loan statement.

Debit Cards

Am I getting a new debit card?

No, continue to use your existing debit card. A Thrivent Bank debit card will be sent to you before your card expires.

Yes, your debit card remains a MasterCard.

If your card is reissued due to expiration, your number will stay the same. A new number is only issued if the card is lost, stolen, or compromised.

Yes, current card limits will remain in place.

You can continue to manage your debit card in the CardValet app the same way you do today.

Credit Cards

The Thrivent Bank credit card program will continue to operate as it currently does today, and you won't need to make any changes.

Is anything changing with my credit card?

While we were initially preparing for some changes to the credit card program, after further review we have decided we will not make changes at this time.

Here’s what you need to know:
  • Your current credit card will remain fully functional, with no changes and no action required.
  • You can continue using the same Mobile App and Website to view transactions and make payments.
  • Scheduled payments will proceed as usual.
  • Electronic statement delivery will remain unchanged if you’re already enrolled.
  • No need to re-add your card to any digital wallet—your current settings, controls, and alerts will stay intact.
  • If you’re a joint or authorized user, you will not receive a new card with a different number—your existing card remains valid.

You can continue to use your current credit card with no changes and no action required by you.

Online & Mobile Banking

Do I need to re-enroll in Online Banking?

No. Your username and password will stay the same.

The app name will change to ThriventCU Legacy. You may need to log in again and re-enable biometrics like Face ID or fingerprint recognition.

No, your existing bill payments will continue as scheduled, including during conversion weekend.

Yes, all previously set up external transfers will continue without disruption.

All your Money Management data remains intact and accessible.

Yes, historical and current transaction details will continue to be available in Online Banking.

Yes, your previous TCU eStatements can be retrieved within Online Banking.

Business Accounts & Services

Can I still use my TCU business deposit stamp?

Endorsements using “Thrivent Credit Union” will be accepted for a limited time. We recommend ordering a new endorsement stamp with “Thrivent Bank” for continued use.

Yes. Starting June 1, 2025, checks should be endorsed “For mobile deposit at Thrivent Bank only”. Checks payable to Thrivent Credit Union will be accepted for a limited time.

All Positive Pay services remain unchanged.

No, all existing templates for business wire transfers and ACH transactions caried over.

Direct Deposit, Automatic Payments & Transfers

Do my direct deposits and/or Social Security payments continue to work?

Yes, these continued without interruption since our routing number remained the same. We recommend notifying your deposit sources about the name change to Thrivent Bank.

Merger Distribution Payments

When will I receive my merger distribution payment?

Eligible members should receive their merger distribution payments, by June 30, 2025.

Eligible members are those in good standing as of June 28, 2024, who maintained their membership through May 31, 2025.

You can continue to use your accounts as you normally would. The merger distribution payment is based on the deposit balance in your account(s) on June 28, 2024.

Yes, only eligible members in good standing who maintain their TFCU Membership account through May 31, 2025, will receive a merger distribution payment based on share account balance(s) as of June 28, 2024.

The merger distribution payment will be deposited as a dividend received, and we cannot withhold taxes. The dividend will be included in the 1099-INT for tax year 2025. Please note that a 1099-INT is only produced when dividends for the year total $10 or more.

You will want to speak with a tax professional to discuss potential tax implications. Thrivent Credit Union and Thrivent Bank employees cannot provide tax advice.